The Army has arranged a WhatsApp number for its soldiers to place their predicament directly to Army Chief Gen Bipin Rawat as a replacement of going to social media openly. This step comes subsequent to a series of videos posted online by personnel from the army, IAF and central police force concerning numerous conditions that they work beneath.
Officials alleged that there is an obtainable system of accusation redressal inside the army which is punctual. The official said ‘ But in a case, a soldier has worn out all grievance redressal forums and is still not happy, he may contact the Army’s Chief’s office through the new number’. The new number to register is +91 9643300008.
However several in an army are concerned about this step as they articulate that it will be unfeasible to keep out any unnecessary messages that can come on Whatsapp. In view of the fact that it is a universal number, it will not be just the 1.3 million powerful army personnel who can send messages to the number but also everybody in the world. Also, there will be no verification on what type of video, text or link will be delivered to the number.
With an objective to dissuade soldiers from taking to social media to air their grumbles, newly appointed Army Chief Mr. Rawat also warned of disciplinary action against those who are redistributing complaints online instead of utilizing official channels of redressal. Addressing at the Army day Parade at Delhi Mr. Rawat alleged that’ a few of our friends has taken to social media to speak about their complaints. This affects the soldiers deployed at the borders. You can be held guilty of doing crime for what you have done and invite punishments’. So, he decided to set up Whats App complaint number for the troops.